Terms of Service

Last Updated: July 2, 2025

Welcome to MeroDesk. By accessing or using our website and services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree with these Terms, please do not use our services.

1. Acceptance of Terms

By using MeroDesk, you confirm that you are at least 18 years old or have the consent of a legal guardian. These Terms apply to all users, including individuals and organizations.

2. Services Provided

MeroDesk provides a WebRTC-based platform for remote desktop access, secure chat, screen recording, and related services. We reserve the right to modify, suspend, or discontinue any part of our services at any time.

3. User Responsibilities

You agree to:

  • Use MeroDesk in compliance with all applicable laws and regulations.
  • Not engage in unauthorized access, hacking, or distribution of malicious software.
  • Not use our services for illegal, harmful, or offensive purposes.
  • Maintain the confidentiality of your account credentials.

4. Account and Payments

To access certain features, you may need to create an account and subscribe to a paid plan. You agree to:

  • Provide accurate billing information.
  • Pay all applicable fees as outlined in our pricing plans.
  • Notify us of any unauthorized use of your account.

Refunds are subject to our refund policy, available upon request.

5. Intellectual Property

All content, software, and materials provided by MeroDesk are owned by us or our licensors and are protected by intellectual property laws. You may not:

  • Copy, modify, or distribute our software or content without permission.
  • Reverse-engineer or attempt to extract the source code of our software.

6. Limitation of Liability

MeroDesk is provided "as is" without warranties of any kind. We are not liable for:

  • Any indirect, incidental, or consequential damages arising from the use of our services.
  • Interruptions or errors in service due to factors beyond our control.
  • Loss of data or unauthorized access by third parties, provided we have implemented reasonable security measures.

7. Termination

We may suspend or terminate your access to MeroDesk if you violate these Terms or engage in activities that harm our platform or other users. You may terminate your account at any time by contacting us.

8. Governing Law

These Terms are governed by the laws of Nepal. Any disputes will be resolved in the courts of Kathmandu, Nepal.

9. Changes to Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our services constitutes acceptance of the updated Terms.

10. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Email: support@merodesk.com

Address: MeroDesk, Kathmandu, Nepal